1) After you have to clean out the temp directories, how long can you run until you have to do that again?

2) Usually those tmp_001, etc directories get “left behind” when a process terminates abnormally ( GPF or user kills the process ).

Does that happen often? When the process completes normally, the temp subdirectory gets removed.

3) Can you give me examples ( or screenshots if possible ) of the poorly explicit popup messages ?

Do these cases ever happen when the number of temp subdirectories is not near 100?

4) When this occurs again can you run our TechSupport.exe program, create a TSZ file and email it to us at info@pagetech.com?

That helps alot to diagnose what’s going on.

Thanks,

Bob